Fair questions, straight answers.

Nothing. Your title is established by the vault's warehouse receipt under Thai law (Civil and Commercial Code §775–796), not by our database. The stone stays in a licensed vault, in your name, and the vault remains liable for it. The passport is our layer on top — losing it would be inconvenient, not catastrophic.

No. Everystone is a service that de-risks the deal — verification, safe settlement, storage, insurance and a fair exit — not a financial instrument. We promise no returns, quote no expected appreciation, and give no investment advice.

The vault — a licensed bailee (Brink's or Malca-Amit), with liability insured via Lloyd's of London. Everystone is responsible for the passport: the record, the verification, the orchestration.

✔ the certificate matches the lab's own database (we have not seen the stone). ✔✔ the stone was physically inspected and matches the paper. ✔✔✔ the stone is under continuous vault control, and the passport reflects title.

Any time. The passport keeps its history but drops from ✔✔✔ to ✔✔ — the custody guarantee lapses until the next intake re-verification.

Everything: allocated vault storage, insurance tied to the passport valuation, an annual valuation update, passport upkeep, sale-desk access and export packs. No separate storage or insurance bills.

Coverage is bound to the documented valuation in your passport (block E). A claim runs through the vault operator's insurance program; the passport's valuation history is your evidence. Details are in the custody agreement.

The heir pack: what the stone is, its verified history, its documented value, and step-by-step instructions for selling it through the sale-desk — one document, generated from the passport.

Your money is held, not paid to the seller. Once you have the stone, you have 48 hours to check it, longer on request to support. To dispute it, you need a written conclusion from a gem lab or a jewelry store of your choice; our desk then tells you how to send the stone back, and you have 48 hours to send it insured, at the seller's cost, or the dispute is withdrawn. If it is the stone the seller sent, your money comes back; if the seller proves it is not, they keep both the money and the stone. For vaulted stones, the stone itself never moves.

For a private owner, registering a stone and the account are free. To sell it, list it from your cabinet: set your price and pay a one-time $20 listing fee; the lot goes live once the desk confirms the payment and reviews it, and stays live until it sells. While we launch, a stone under $10,000 sells with no seller commission, whoever sells it, and the dealer plan is free: the buyer's premium pays our fee. From $10,000, a flat 5% seller commission on platform sales. Compare with ~10% seller commission plus a ~28% buyer's premium at a typical auction.

A buyer's premium on top of the price, by deal value: 7% under $1,000, 5% from $1,000 to under $5,000 and 3% from $5,000. It covers our desk's work on your purchase. There is also a settlement fee of 3%, for holding your payment until you confirm the stone, on every purchase, stones held in custody included. Insured delivery is the seller's terms — in the price, or a charge from $60, shown before you pay — and an independent lab check is an option where a lot offers it. Even combined with the seller commission, the total is well under an auction's ~38%.

Because both sides get more: the seller reaches vetted buyers at a better net price, the buyer gets verification and a protected payment. Deals you source yourself stay yours — the passport still does its job.

No. We hold no inventory and sell nothing of our own. At Tier 0/1 the client relationship is yours. At custody tier the service relationship is with us by design — and you earn a referral share plus trailing income for bringing the client.

Free while we launch, then $300/month flat: unlimited stones, batch upload, printable QR tags, and a passport-backed trust signal on every piece in your case.