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Delivery terms: included in your price, or charged to the buyer

The one delivery question on every listing — insured delivery included in your price, or a charge you state — what the buyer sees, and how it is paid to you.

Updated 14 October 2026 · 2 min read

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Who it's for: Anyone listing a stone — dealers, jewelry stores and private owners.
What you need ready: What shipping the stone insured will cost you, if you want to charge it.
How long it takes: One choice per listing.
What it costs: Nothing to Everystone. A charge you state — from $60 to $5,000 — is paid by the buyer and passed to you with your price.

The choice

Every listing form — a dealer's, a jewelry store's, a private owner's — asks “Insured delivery to the buyer”.

The delivery terms on a listing form — ① Included in my price, ② Charged to the buyer, with the amount you set

1.
Choose Included in my price ① — “You ship it insured at your cost; the buyer pays nothing extra for delivery.”
2.
Or choose Charged to the buyer ② and type the amount in dollars, from $60: “Delivery and transit insurance, paid with the stone and passed to you. The buyer sees it before paying.”
3.
Finish the form and publish. The terms are now part of the lot.

You must pick one; a form left without an answer says “Choose your delivery terms: included in your price, or a charge to the buyer from $60.”

“Applies when the stone ships. A vaulted stone at $30k+ changes hands without travelling.”

What the buyer sees

On your lot page, under “Delivery and options”:

Insured delivery to you — "included in the price", or your charge, "paid with the stone";
Collect in person — free.

At checkout, a buyer who picks delivery sees your charge added to the total before paying. A buyer who collects pays nothing for delivery; collection is by appointment, against a signed receipt — with you, or, for a private owner, at a place our desk arranges.

How the stone reaches you

Insured delivery to you

Shipped insured, with a tracking number. What it costs, as the lot says:

“included in the price”
The seller's charge, paid now with the stone
from $60, quoted for your country once the stone is confirmed — in the second payment

Collect in person

Free. By appointment — with the seller, or at a place our desk arranges — and handed to you against a signed receipt.

Collect at a jewelry store

Any stone that ships can go to a jewelry store you pick at checkout instead of your door. A $30 handover fee is paid with the stone. You collect it with your ID; the store presses Handed over to the buyer.

Custody — nothing travels

Add custody and the stone goes into the vault in your name. Buy a stone already in custody: “Kept in custody in your name: the stone stays in the vault and the title moves to you.”

Then your check starts — when you press I've received the stone, or our desk marks it delivered from the tracking, whichever comes first; at a jewelry store, when the store hands it to you. Your order says “Received — your 48-hour check”; for custody, our desk's mark starts it: “In custody — your 48-hour check”.

The lot page shows these choices and their prices before you press Buy. The stone is handed over only once your identity check is verified and any second payment is in.

How you are paid

A sale's payout box — ① your price, ② your delivery charge, paid by the buyer, ③ what you receive — the amounts are masked in this picture

On the sale's page, “Your payout” shows “Your price” ①, the commission if there is one, “Your delivery charge, paid by the buyer” ②, and “You receive” ③. The commission is taken from your price only — your delivery charge reaches you in full. You are paid after the buyer accepts the stone.

When the stone ships

You ship it insured yourself, then record the tracking and seal numbers on the sale page — see When a buyer pays.

Changing your terms

Terms belong to a listing. To change them, take the lot off the shop and list it again with the new terms — Withdraw then List for sale in a dealer's inventory; Take the lot off sale then Sell this stone for a private owner. An order already placed keeps the terms the buyer ordered on.

Common problems

“Choose your delivery terms”

The form was sent without an answer, or with an amount under $60. Pick one of the two, and for a charge type a whole number of dollars from $60 to $5,000.

My stone is in the vault

At $30,000 and up, a stone in custody sells without travelling: the title moves, the stone stays. The delivery terms do not apply to that sale.