Adding a lab check, a Passport or custody to your purchase

What you can add to a stone at checkout, what it costs by price band, why it is billed once the stone is confirmed, and what "not refundable" means.

Updated 14 October 2026 · 3 min read

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Who it's for: Buyers who want more than the seller's word or paper behind the stone they buy.
What you need ready: Nothing extra. You choose at checkout.
How long it takes: A choice at checkout. The second payment is due once the stone is confirmed.
What it costs: Under $10,000: the lab check at the lab's own fee ($51 to $166), or the Passport, $750. From $10,000: the Passport. From $30,000: the Passport, or Passport and custody, $1,500, then 3.5% a year.

What you can add

At checkout, “Add to your purchase — optional” offers what the stone's price allows. You can pick one option ②③, or Nothing, thank you ①.

The checkout's choice of what to add to the purchase — ① Nothing, thank you — chosen unless you pick something, ② the independent lab check, ③ the Everystone Passport — each with its price, masked in this picture

The stone's price	What you can add	Price
Under $10,000	Independent lab check	The lab's own fee, $51 to $166 — it depends on the species, the weight and whether an origin is stated
Under $10,000	Everystone Passport	$750
$10,000 to $30,000	Everystone Passport	$750
From $30,000	Everystone Passport	$750
From $30,000	Passport and custody	$1,500, then 3.5% of the stone's value a year

Price bands and what you can add

T0RegistryUnder $10,000
You can add
- Independent lab check$51 to $166, the lab's own fee
- orEverystone Passport$750
T1Passport$10,000 to under $30,000
You can add
- Everystone Passport$750
T2CustodyFrom $30,000
You can add
- Everystone Passport$750
- orPassport and custody$1,500, then 3.5% of the stone's value a year

You pick one option at checkout, or Nothing, thank you. “Billed only once the stone is confirmed, as a second payment. Paid once, and not refundable.” A stone is never offered what it already has.

What each one is:

Independent lab check. An independent lab in Bangkok reports on the stone's identity and treatment before it reaches you — and its origin too, for a ruby, sapphire or emerald whose listing states one. You pay the lab's own fee; nothing is added to it.
Everystone Passport. “The independent lab check, the stone matched to its report by a gemologist, and its Everystone Passport. The lab is paid once, inside it.”
Passport and custody. “The Passport, and the stone kept in your name in a free-zone vault in Bangkok, from where it can sell again without travelling.” Custody never comes without the Passport.

A stone is never offered what it already has. A stone already checked by hand (✔✔) is not offered the lab check or the Passport; a stone already in custody is not offered custody. When nothing is left to add, the lot page says “This stone already carries everything that can be added to it.”

How you pay for it

1.
You choose at checkout. The price is fixed then.
2.
Nothing is charged with the stone. Your first payment is for the stone alone.
3.
Once the stone is confirmed, your order page opens the second payment: what you added, plus delivery if it is quoted for your country at that point. “Billed only once the stone is confirmed, as a second payment. Paid once, and not refundable.”
4.
You pay it like the first — see Paying in USDT.

Where your money is

1 · The stone — paid when you order

You pay

Price + buyer's premium + settlement fee

The premium is 3–7% by price; the settlement fee 3% (at least $75). A seller's delivery charge, if you chose it, is paid here too.

Held

Held until you confirm the stone

Nobody is paid while the seller confirms, the stone travels and you check it.

When you accept

Released to the seller

Their price, less any commission (no commission while we launch under $10,000, 5% from $10,000), plus their delivery charge. The premium and the settlement fee are Everystone's.

If not

Back to you in full

The seller no longer has the stone, it is not confirmed within 96 hours, your identity check does not come when asked, or your dispute is upheld — the stone you send back is the one you received.

2 · Only if you added something — after the stone is confirmed

You pay

A lab check, a Passport or custody

And delivery, when it is quoted for your country once the stone is confirmed.

Once

Paid once, not refundable

“Billed only once the stone is confirmed, as a second payment. Paid once, and not refundable.”

It pays for

The work you chose

Never billed for a stone that isn't there. The stone is not handed over while this payment waits.

Two payments at most. The first is for the stone and is held until you accept it. The second exists only if you added something, and is asked for once the stone is confirmed.

The stone is not handed over while a second payment is waiting. Once it is paid: “Your second payment is in, thank you.”

If the seller no longer has the stone, nothing is billed for it.

With custody

Choosing Passport and custody removes the delivery question: the stone stays in the vault in your name. When it is placed there, your order shows “In custody — your 48-hour check”, and you check it the same way — see Your check. The yearly fee then shows under Billing in your Owner workspace — see Your collection.

Common problems

I no longer want what I added

Before you pay the second payment, reply to the letter that asked for it: the desk can withdraw the bill, and the stone reaches you as if you had not chosen it. Once paid, it is paid once and not refundable — though if the purchase falls through before the work has started, the desk can return it, and you get the letter “Your second payment has been returned”.

Why can't I add a Passport to this stone?

It already has one, or it has already been checked by hand. Its check marks say which — see Reading a lot.

Does the lab check mean I can return the stone?

No — it tells you what the stone is before it reaches you. If the stone you receive does not match its listing, you can raise a dispute during your check, with a written conclusion — see Your check.